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Privacy Policy

A legal disclaimer

Last updated: 19 January 2026

Nexmach Precision ("we", "us", or "our") operates the website [www.nexmachprecision.co.uk] (the "Service"). We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Place an order or request a quote

  • Contact us via forms, email, or phone

  • Request custom design or engineering services

  • Subscribe to newsletters or updates

This may include:

  • Full name

  • Company name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment information (processed securely by third-party providers)

  • Project details, drawings, or technical specifications

We also collect certain information automatically, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

2. How We Use Your Information

We use your personal data to:

  • Process and fulfil orders

  • Provide quotations and custom design services

  • Communicate regarding your projects or enquiries

  • Manage payments and prevent fraud

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory obligations

3. Legal Basis for Processing (UK GDPR)

We process your data under the following legal bases:

  • Contract: To perform our obligations when you place an order or request services

  • Consent: Where you have opted in to receive marketing communications

  • Legal obligation: To comply with tax, accounting, and legal requirements

  • Legitimate interests: To operate and improve our business, provided your rights do not override these interests

4. How We Share Your Information

We do not sell your personal data.

We may share your data with:

  • Payment processors

  • Delivery and courier services

  • IT, hosting, and email service providers

  • Professional advisers (e.g., accountants, legal advisors)

  • Authorities where required by law

All third parties are required to protect your data and use it only for specified purposes.

5. International Data Transfers

If any of our service providers process data outside the UK, we ensure appropriate safeguards are in place in line with UK GDPR, such as standard contractual clauses.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure the website functions correctly

  • Analyse traffic and usage

  • Improve user experience

You can manage cookie preferences through your browser settings and, where applicable, our cookie banner.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration. However, no system is completely secure.

8. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Meet legal, accounting, or regulatory requirements

  • Resolve disputes and enforce agreements

9. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where applicable)

To exercise these rights, please contact us at: sales@nexmachprecision.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Nexmach Precision
Email: sales@nexmachprecision.co.uk
Address: England, United Kingdom

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